Consultant

BAKVISTA LLC is looking for a female employee to join our team to work in the office. ABOUT THE COMPANY: BAKVISTA LLC is an online platform that connects psychologists, dietitians, and consultants with clients. We operate actively in Turkey and Azerbaijan. We are rapidly expanding into planned countries. Through our platform, clients can easily access online and face-to-face consulting services. We also provide patient referral services and cooperate with our partners in various countries. Working conditions: - Full-time, office-based job - Working hours: 09:00 to 18:00 (Monday - Friday) - Competitive salary (to be negotiated at the interview) - Opportunity to work in a young and dynamic team - Professional development opportunities - Opportunity to gain experience in an international company

Telephone and Customer Service:

- Answer incoming calls to the company and direct customers accordingly
- Communicate effectively with customers and manage their inquiries
- Provide information to potential speakers about our platform, services, and registration process

Social Media and Online Inquiries:

- Respond to questions received via social media (Instagram, Facebook, WhatsApp, Telegram)
- Direct questions that fall outside of template responses to the relevant departments
- Provide assistance with the online registration process

Document Circulation and Forms:

- Receive and verify incoming forms for customer transfers
- Forward forms received from partners and our other offices to the appropriate departments
- Ensure the follow-up of forms and documents and monitor the response process
- Manage consultant registration forms and speaker registration documents

Registration and Information:

- Provide step-by-step instructions on the registration process to new speakers and consultants
- Provide information regarding documents required for registration
- Answer questions about online consulting services and platform usage rules

Communication with Partners:

- Receive inquiries from partner companies and forward them to the relevant departments
- Conduct and follow up on correspondence with partners
- Ensure coordination with our other offices

Other Office Tasks:

- Manage internal and external document circulation
- Provide assistance in organizing office tasks
- Support the organization of meetings and events

- Fluency in speaking and writing in Azerbaijani and Russian languages

- Computer skills (MS Office programs, especially Excel and Word)

- Strong communication skills, polite and patient demeanor

- Organizational skills and attention to detail

- Ability to work in a multitasking environment

- Experience in customer service or office administration is preferred