Job Description:
We are currently looking for customer representatives for our project serving Turkish Airlines.
Candidates must have a minimum B2 level of English proficiency.
You can grow and build a successful career by joining the professional team at Positive Call Center.
In the role of a customer representative, you will be responsible for answering incoming calls and providing high-level service to our valued customers.
You will start work after completing the training period, and monthly performance evaluations will be conducted. In addition to a base salary, employees can earn extra income through a performance-based bonus system.
Performance evaluations are held quarterly, and salary increases are applied to successful employees.
The shift system consists of 6 days a week, 8 hours and 30 minutes per day (including a 1-hour lunch/break). Shifts rotate weekly and include morning, afternoon, evening, and night shifts (shuttle service is available for shift changes after 00:00). Flexible shift solutions are handled based on mutual agreement.
If you want to improve your English, gain experience in the field of customer service, and work in a friendly, social environment, you can send your CV via email, contact us by phone for more information, visit our office located at Nizami St., AF Business House between 09:00–18:00 on weekdays, or apply via the official link. (+994 12 599 88 78).
Additional Information:
Shift schedule: Additional payments are provided for evening and night shifts;
Bonus system: Monthly performance-based bonuses in addition to the base salary;
Increasing income: Opportunity to earn additional income based on your personal results.
Shuttle service is provided by the company;
Official registration via employment contract is provided;
Job description:
Applicants should possess a minimum B2 level of English language proficiency.
- We are currently seeking customer representatives for our airline company project, which serves Turkish Airlines.
- Join a professional team where you can grow and build a successful career with Positive Call Center.
- In the role of a customer representative, you will be responsible for handling incoming calls and delivering exceptional service to our valued customers.
- Following your training period, you will commence your role, and monthly performance assessments will be conducted. Employees are eligible for a performance-based bonus system in addition to their base salary.
- Applicants should be between 19 and 35 years old.
- Performance evaluations will be conducted quarterly, and successful employees will be eligible for salary increases.
- Our shift system operates six days a week, with a daily schedule of 8 hours and 30 minutes (including a 1-hour meal/break). Shifts rotate on a weekly basis and encompass morning, noon, evening, and night shifts (a shuttle service is available for shift changes after 00:00). Appropriate shift solutions are being implemented through mutual agreement.
- If you are eager to enhance your English skills, gain hands-on experience in customer service, and work within a sociable and enjoyable environment, please feel free to submit your CV via email, gather further details from our phone number, or visit our office located at Nizami Street, AF Business House between 09:00-18:00 on weekdays.
Applicants should have at least a B2 level of proficiency in English.
