Privacy Policy

Comprehensive data protection and user rights

1. Introduction and General Provisions

Welcome to Holo.az (hereinafter referred to as the "Platform", "we", "our", or "us"). We are deeply committed to safeguarding your privacy and ensuring the highest level of security for your personal data. This comprehensive Privacy Policy governs the collection, processing, storage, and protection of personal data in strict compliance with the Law of the Republic of Azerbaijan "On Personal Data" (No. 998-IIIQ, dated May 11, 2010) and other applicable normative legal acts of the Republic of Azerbaijan.

By registering, accessing, or utilizing any services provided by Holo.az—including submitting your resume (CV), applying for vacancies, or communicating with employers—you explicitly and unambiguously consent to the terms outlined in this Privacy Policy. If you do not agree with any provision herein, you must immediately cease using the Platform.

We reserve the right to unilaterally modify this Policy at any time without prior individual notice. Continued use of the Platform constitutes your acceptance of such changes.

2. Scope and Categories of Data Collected

To provide you with unparalleled recruitment and job-matching services, we systematically collect various categories of personal and non-personal data. This includes, but is not limited to:

  • Identity and Contact Data: Full name, date of birth, gender, residential address, email address, and mobile phone numbers.
  • Professional Data (Resumes/CVs): Educational background, employment history, qualifications, skills, certificates, references, salary expectations, and any other information you voluntarily include in your resume or profile.
  • Technical Data: IP addresses, browser type and version, device identifiers, operating system, time zone settings, and geolocation data collected automatically during your interaction with our Platform.
  • Usage Data: Information about how you navigate the Platform, including pages visited, job postings viewed, applications submitted, and duration of sessions.
  • Communication Data: Records of correspondence, support tickets, and chat logs between you, employers, and our support team.

We emphasize that you are solely responsible for the accuracy, legality, and authenticity of the data you provide. Providing false or misleading information may result in immediate termination of your account without notice.

3. Purpose and Legal Basis for Data Processing

We do not collect data arbitrarily. Every piece of information we process serves a specific, legitimate purpose aimed at optimizing your experience and fulfilling our operational obligations. The purposes include:

  • Service Provision: Facilitating the creation and management of user accounts, enabling the submission and review of resumes, and connecting job seekers with potential employers.
  • Platform Optimization: Utilizing advanced Artificial Intelligence (AI) and Machine Learning algorithms (including Google Gemini) to analyze your skills and match you with the most relevant job opportunities, thereby maximizing employment prospects.
  • Communication: Sending system alerts, transactional emails, vacancy recommendations, platform updates, and responding to your inquiries.
  • Legal Compliance and Protection: Complying with regulatory requirements of the Republic of Azerbaijan, preventing fraudulent activities, unauthorized access, and investigating potential breaches of our Terms of Service.

By uploading your resume, you grant Holo.az a non-exclusive, worldwide, royalty-free license to parse, index, and display your professional data to registered employers for recruitment purposes.

4. Data Disclosure and Third-Party Sharing

We hold your data in strict confidence and do not sell, rent, or trade your personal information to unverified third parties for direct marketing purposes. However, to operate the Platform effectively, data sharing is necessary in the following strictly controlled scenarios:

  • Registered Employers: When you apply for a job or make your profile "Public", your resume and contact details are disclosed to registered employers and recruitment agencies explicitly seeking candidates on Holo.az. We are not liable for how these independent third parties subsequently handle your data; they are bound by their own privacy policies and local laws.
  • Service Providers: We may share data with trusted third-party vendors who provide essential infrastructure, such as cloud hosting, email delivery services, analytics, and AI processing APIs. These vendors are bound by strict confidentiality agreements.
  • Legal Authorities: We will unconditionally disclose your personal data to law enforcement agencies, courts, or governmental bodies of the Republic of Azerbaijan if legally mandated by a formal request, subpoena, or court order, to protect our legal rights, or to ensure the safety of the public and our users.

5. Data Retention Policy and Resumes

Your personal data is retained only for as long as your account remains active or as required to fulfill the purposes outlined in this Policy. Specifically concerning resumes and professional profiles:

  • Active Accounts: Resumes and associated data are stored securely to allow seamless continuous job searching. You may update, hide, or delete your resume at any time via your user dashboard.
  • Account Deletion: Upon receiving a formal request to delete your account, we will permanently erase or anonymize your personal data from our active databases within a commercially reasonable timeframe (typically 30 days).
  • Legal Archiving: We reserve the right to retain specific transactional or log data for an extended period if necessary to resolve disputes, enforce our agreements, or comply with statutory retention laws of Azerbaijan. Data shared with employers prior to your deletion request cannot be retracted by Holo.az from the employers' private systems.

6. Comprehensive Data Security Measures

We implement robust, industry-standard technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, alteration, or disclosure. Our security framework includes:

  • Encryption: Utilization of SSL/TLS encryption protocols for all data transmissions between your device and our servers.
  • Access Controls: Strict Role-Based Access Control (RBAC) ensuring that only authorized Holo.az personnel with a legitimate "need-to-know" can access sensitive data.
  • Regular Audits: Continuous monitoring of our infrastructure for vulnerabilities and proactive deployment of security patches.

Despite our exhaustive efforts, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security. You acknowledge that you provide your personal data at your own risk. You are strictly responsible for maintaining the confidentiality of your account credentials.

7. User Rights and Control Over Data

Under the Law of the Republic of Azerbaijan "On Personal Data", you are endowed with specific, actionable rights regarding your personal information:

  • Right to Access: You may request a comprehensive copy of the personal data we hold about you.
  • Right to Rectification: You have the ability and responsibility to correct any inaccurate, incomplete, or outdated information directly through your profile settings.
  • Right to Erasure (Right to be Forgotten): You may request the deletion of your account and associated personal data, subject to our legal retention obligations.
  • Right to Restrict Processing: You can choose to hide your resume from the public database, limiting visibility exclusively to employers to whom you explicitly apply.

To exercise any of these rights, you may utilize the self-service tools in your dashboard or contact our privacy team.

8. Cookie Policy and Tracking Technologies

Holo.az utilizes cookies, web beacons, and similar tracking technologies to enhance user experience, analyze platform traffic, and provide personalized content. Cookies are small text files stored on your device.

  • Essential Cookies: Strictly necessary for the core functionality of the Platform, such as user authentication and security.
  • Analytical Cookies: Used to understand how users interact with the site, helping us identify errors and improve interface design.
  • Preference Cookies: Remember your settings, such as language preference and display modes.

You have the full right to configure your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. However, disabling essential cookies will severely degrade your experience and may render parts of the Platform inaccessible.

9. Modifications to the Privacy Policy

The digital landscape and regulatory environments are dynamic. Consequently, Holo.az reserves the explicit right to update, amend, or rewrite this Privacy Policy at any time without direct consultation with users. Any changes will become immediately effective upon publishing the revised Policy on this page.

We strongly encourage you to periodically review this page to remain informed about how we are protecting your data. Your continued use of the Platform following the posting of any modifications constitutes your formal acceptance of the revised terms. Ignorance of the updated terms does not waive your legal obligations or our rights.

10. Contact Information and Dispute Resolution

If you have any questions, concerns, or legal inquiries regarding this Privacy Policy, our data processing practices, or if you believe your privacy rights have been violated, you must first contact our support team to seek an amicable resolution.

Contact Channels:

Any disputes arising out of or relating to this Privacy Policy shall be governed by and construed in accordance with the laws of the Republic of Azerbaijan. Exclusive jurisdiction for the resolution of any such disputes rests with the competent courts of Baku, Azerbaijan.

SVG
SVG
SVG