- Providing technical support for existing software
- Installation of SQL Server and performing basic operations in SQL Management Studio
- Database full backup, restore, shrink, attach, and data import/export
- Ensuring stable and efficient software performance over the network
- Load balancing and prevention of network conflicts
- Crimping RJ-45 Ethernet cable connectors
- Configuring initial settings for the Windows Server operating system
- Installing required Windows components for SQL Server and other software
- Installing Windows XP/Vista/7/8/8.1/10 operating systems
- Diagnosing and troubleshooting hardware and software issues
- Installation and uninstallation of language packs, antivirus software, and other programs
- Intermediate knowledge of Microsoft Office applications
- Configuring Remote Desktop services for multiple users in local and global networks
- Providing technical assistance using remote support tools (TeamViewer, Radmin, Ammy Admin, AnyDesk, Alpemix, etc.)